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Shipping Policy
Turn Around Time
We will ship your item(s) ย 1-3 business days after receiving your order
Once it's been Shipped Out
As USPS states, there is no guarantee, unless the order is shipped out using Priority Mail or Priority Mail Express
Once, a package has been dropped off at the post office and is out of our hands, we have no control over when, how, or where it will get delivered.
We ship internationally - Customs Duties and Import VAT may apply:
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country.
These charges will typically be due once the shipped goods arrive in the country of destination.
Refund Policy
Reference Cancellation/Return Policy.
Custom or personalized items are non-refundable/non-exchangeable. However, if you find a problem with your item please email us at gvkeepsakes@gmail.com or message us through Spouse-ly and we'd be happy to make it right.
Cancellation Policy
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of Return
